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Top FAQs

In order to get the most out of treatment, the CPSD would like for you to understand how treatment works. Here are some commonly asked questions and answers about psychotherapy/counseling:

Q: What can I expect?
A: The first session lets you talk about the concerns you are having. The therapist will discuss with you what you can expect from treatment. As therapy continues, you will discuss what brought you into treatment and your goals for your therapy. If you are unable to reach your goals or are progressing too slowly, the therapist may suggest changing the treatment. The CPSD requires that all sessions be recorded via videotaping or audio recording. The recording is confidential and will only be viewed by the CPSD treatment staff for professional training, consultation or supervision to facilitate your treatment.

Q: How does psychotherapy and counseling work to address my concerns?
A: Your therapist is a professional in-training who works with you to understand your concerns and goals. The focus of your treatment is to create positive change in your life over time. 

Q: Why is regular, on-time attendance necessary?
A: Regular attendance in therapy improves the chances of your reaching your goals. Arriving on time ensures that you and your counselor will have adequate time to work on your goals.

Q: What if I can’t make my appointment? 
A: To avoid being charged your full session fee, you must call at least 24 hours in advance to cancel your scheduled appointment. Exceptions may be made in case of an emergency.

Q: How much will therapy cost?
A: The intake (initial meeting and evaluation of treatment need) is a standard $20. We operate on a “sliding scale” for therapy fees, meaning we base your fee on your yearly income. If you have insurance that covers outpatient mental health services your fee will be equal to your insurance co-pay amount. Fees must be paid before each session.

Q: What if I don’t feel better after therapy?
A: People often experience some relief from therapy. However, sometimes discussing life challenges may be uncomfortable and/or upsetting. It is important to talk to your therapist when this happens. Considering all feelings, thoughts and perspectives- positive and negative- is necessary for making lasting life changes.

If you have further questions, contact (804) 828-8069.

For Our Clients

Virginia Commonwealth University

Virginia Commonwealth University
Department of Psychology
Center for Psychological Services and Development
612-620 North Lombardy Street
P.O. Box 843033 • Richmond, Virginia 23284-3033
Phone: (804) 828-8069 • E-mail: cpsd@vcu.edu
Updated: 06/24/2008